Customer Story: Sivantos

Introduction of a company-wide unified Windows 10 standard client

In order to further promote technological leadership in the field of hearing aid acoustics, Softline was commissioned to support the Sivantos Group in the company-wide unified migration to Windows 10 - while at the same time taking into account high security requirements.

Technological pioneering makes the Sivantos Group one of the best in the field of hearing aid acoustics. The central IT department not only wanted to follow this innovative spirit, but to further encourage it. Therefore, we were entrusted with supporting the hearing aid manufacturer in the company-wide unified migration to Windows 10 - while at the same time ensuring high security requirements.

“This was the kind of collaboration you want: our needs were correctly assessed and the solution was implemented in an exemplary manner.”
Andreas Eismann, Global Head of IT Collaboration, Sivantos

More about Sivantos 

The challenge

  • 6,000 employees in 25 offices worldwide
  • Harmonisation of the desired technical client requirements
  • Definition and introduction of a basic client

Our solution

  • Technical and functional requirements analysis
  • Conception of a company-wide unified Windows 10 standard client
  • Inclusion of security aspects
  • Implementation of the customized Windows 10 image, including approved design concept
  • Windows 10 training of the service desk specially adapted to the client setting

The highlights

  • Additional implementation of Microsoft-based hard disk encryption Bitlocker with associated management tool:
  • Centralized control of hard disk encryption
  • User-friendly self-service portal (password change, recovery key, etc.)
  • Accurate compliance reporting

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