Softline Group // Services // IT- and Software Asset Management // Software Asset Management

Software Asset Management

Software Asset Management (SAM) creates transparency about the existing software assets of your organisation. Because only what is known can be controlled and appropriate measures derived from it. In doing so, we follow one goal - to achieve compliance, control and cost savings for your IT.

Together with you and your organisation's key decision-makers, our specialised consultants develop a specific roadmap: Only if SAM is structured holistically ꟷ through the right combination of administration, processes and technology ꟷ you will get complete transparency and (budget) control. Thus, you are effectively prepared in the event of a vendor audit. As the European market leader for SAM, our step-by-step approach is based on vendor-independent best practices. We implement SAM together with you on the basis of ISO/IEC 19770-1:2017.

SAM@Softline House of ITAM®

TRUSTWORTHY DATA – Build the foundation and ensure continuous compliance in combination with the established management system.

LIFE CYCLE INTEGRATION – A cross-phased view on the entire IT portfolio enables active control and management of all IT-assets.

OPTIMIZATION – Automation and optimisation of functional processes creates more efficiency and leads to sustainable cost savings.

Advantages SAM

  • CIO/IT management: Effective procurement, standardisation and use of assets, software licence compliance
  • CFO: Budgeting based on facts, achieving compliance, transparency about software licenses, prevents unexpected fines from audits
  • Purchasing department: Solid knowledge of software license compliance for required negotiations with software vendors

SAM Service Lifecycle

We define software asset management as an IT service. That is why we structure SAM using a service phase model based on the ITIL framework and ISO/IEC 19770-1. If you introduce or practice software asset management in your company, our standard ensures a complete consideration of your SAM organisation, your processes and, of course, the entire life cycle of your software. Our SAM Service Lifecycle defines clear objectives and procedures for each phase of your software asset management. As a specialist in all phases, we offer you services that are specifically adapted to your needs and the characteristics of your organisation. To ensure the best possible quality in our projects, we work with the three leaders of the Gartner Magic Quadrant for Software Asset Management 2020.

1. Service Strategy and Design

In the initial phase, we focus on existing SAM processes within your company or the development of a roadmap. It doesn't matter if you are starting from scratch or if a SAM tool is already implemented in your organisation: The entry into the service lifecycle supports you in planning further steps ideally.

  • SAM strategy consulting
  • SAM process consulting
  • Risk Analysis Workshop
  • Step into SAM
  • Tool tender
  • Snow PoC
  • Flexera PoC

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2. Service Transition

In the transition phase, we work together with the three leaders of the Gartner Magic Quadrant for Software Asset Management tools 2020. This phase contains for example the services »Tool Implementation« and »Lisence Data Management«. We integrate the SAM tool solutions individually adjusted to your organisational needs.

  • ServiceNow Implementation
  • Flexera FNMS Implementation
  • Snow License Manager Implementation
  • Snow License Data Management
  • Flexera License Data Management
  • Flexera Training for Admin and User
  • Snow Training for Admin and User

You want to find out more?

Feel free to contact us!

3. Service Operation

During the operational phase, we provide you with concepts and regular support for your SAM tools. We establish SAM within your organisation as a transparent and cost-efficient service. Our SAM Managed Services, awarded in the Gartner Magic Quadrant, help you focus on your day-to-day business.

  • Operational concept
  • Flexera FNMS operational support
  • Snow License Manager Operational Support
  • ServiveNow Operational Support
  • SAMmanaged

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Feel free to contact us!

4. Continual Service Improvement

The continuous development and analysis of your already existing SAM services is in focus during this phase. We support you in the continuous optimisation and expansion of existing processes. We also keep you up to date with workshops, training courses and events on the latest ITAM topics.

  • Flexera Healthcheck Technical & Business
  • Snow Healthcheck Technical & Business
  • Baseline Services
  • Maturity Analysis
  • Product and Vendor Workshop
  • OpenSource & Java Workshop

You want to find out more?

Feel free to contact us!

Softline Solutions recognised by Gartner as part of the global top ten in Magic Quadrant for SAM Managed Services

Softline Solutions, Europe's independent expert for Software & IT Asset Management, ranks among the top ten providers of SAM Managed Services worldwide according to Gartner. During an extensive evaluation process, Softline’s clients generally gave favourable comments about the unique best practice approach, the Softline House of ITAM®, and highlighted operational discipline and strong technical skills.

»Our positioning in the Gartner Magic Quadrant for Software Asset Management Managed Services not only confirms that, as a mid-sized company, we can compete with the global players in the SAM Managed Services market. It also confirms the path we have chosen in terms of specifically addressing the niche of software publisher-independent non software-sales related consulting in Europe [...]«

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