Softline Group takes huge global step and is recognised as »Challenger« in the worldwide top 7 of Gartner’s Magic Quadrant for SAM Managed Services
Get your courtesy copy of Gartner’s 2021 Magic Quadrant report for Software Asset Management Managed now!
What are the strengths Gartner has pinpointed to Softline Group?
1. International presence: Following incorporation of Softline International operations, Softline Group now has a broader presence. It has SAM managed services local resources across regions including LATAM and APAC, reporting resources in 18 of the 31 markets assessed in this Magic Quadrant, an increase from six in the prior year. It uses a structured pricing mechanism via an international bid team across multiple regions.
2. Growth of clients and resources: Softline reported the highest unique client growth rate of providers assessed in this Magic Quadrant, with notable contributions from EMEA and APAC. It also reported among the highest rate of resource increase and having made investments in SaaS management capability.
3. Maturing value management: Softline measures ongoing benefits, identifying potential savings upfront and reaffirming performance to expectations, while
leveraging dedicated service delivery managers. It developed its own framework, “House of ITAM,” for people, process and tools, and continues to deliver services
across a broad range of publishers.